Have you ever wondered what role a pharmacist or a pharmacy technician has in the line of patient care? Here is the detail.

Quality pharmaceutical care is the responsible provision of medication-related care for the purpose of achieving definite out comes that improve a patient’s quality of life. It is a comprehensive process that comprises of three primary functions; to identify, resolve and prevent a patient’s actual and potential drug-related problems. All these are intended to improve the patient’s quality of life and the provider accepts personal responsibility for the outcomes.

The components of pharmaceutical care include the following;


Pharmaceutical care involves more than just medication therapy (the actual provision of medication). It involves decisions about medication use for individual patients. As appropriate, this includes decisions not to use medication therapy as well as judgement about medication selection, dosages, routes and methods of administration, medication therapy monitoring and the provision of medication-related information and counseling to individual patients.


Central to the concept of care is caring; a personal concern for the well-being of another person. Overall patient care consists of integrated domains of care including;

  • Medical care
  • Nursing care
  • Pharmaceutical care

Health professionals in each of these disciplines possess unique expertise and must co-operate in the patient’s overall care. The pharmacist/pharmacy technician co-operates directly with other professionals and the patient in designing, implementing and monitoring therapeutic plan intended to produce definite therapeutic outcomes that improve the patient’s quality of life.


It’s the goal of pharmaceutical care to improve an individual patient’s quality of life through achievement of definite, medication-related therapeutic outcomes.

The outcomes sought are;

  • Cure of the patient’s disease.
  • Elimination or reduction of a patient’s symptomology.
  • Arresting or slowing of the disease process.
  • Prevention of a disease or symptomology.

This in turn involves 3 major functions;

  • Identifying potential and actual medication-related problems
  • Resolving actual medication-related problems
  • Preventing potential medication-related problems.


Some tools exist for assessing a patient’s quality of life. A complete assessment of a patient’s quality of life should include both objective and subjective assessments. Patients should be involved in an informed way, in establishing quality of life goals for their therapies.


The fundamental relationship in any type of patient care is a mutually beneficial exchange in which the patient grants authority to the provider and the provider gives competence and commitment to the patient. Responsibility involves both moral trustworthiness and accountability.

The pharmacist/pharmacy technician is personally accountable for patient outcomes that ensue from the pharmacist’s actions and decisions.

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